FAQ

We specialize in minimalist, eco-friendly solid wood TV stands available in various colors including black, brown, and gray. Our designs focus on blending aesthetic appeal with practical functionality for contemporary living spaces.

While our primary focus is TV stands, we also offer select home and lifestyle products including pet accessories, health supplements, and personal care items that align with our commitment to quality and minimalist design principles.

Yes, all our TV stands are crafted from eco-friendly solid wood, reflecting our commitment to both quality craftsmanship and environmental responsibility.

We ship globally to homeowners who value both aesthetics and practicality. However, we currently cannot ship to certain Asian countries and select remote locations to maintain our high delivery standards.

We offer two shipping methods:
• Standard Shipping ($12.95) via DHL or FedEx – 10-15 days after dispatch
• Free Shipping via EMS for orders over $50 – 15-25 days after dispatch

Orders are processed within 1-2 business days. You’ll receive tracking information once your order has been dispatched from our Nashville headquarters.

While we provide estimated delivery times, actual delivery may be affected by customs processing, weather conditions, or other factors beyond our control. We work closely with our carriers to minimize delays and ensure your TV stand arrives in perfect condition.

We stand behind the quality of our products. If you’re not completely satisfied, you have 15 days from receipt to initiate a return. Your satisfaction is as important to us as the minimalist lines of our designs.

Please contact our customer service team at [email protected] with your order details and reason for return. We’ll guide you through the simple return process.

Return shipping costs may vary depending on the reason for return. Our customer service team will provide complete details when you initiate your return request.

We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions.

Absolutely. We use industry-standard encryption and security measures to protect your payment information, ensuring a safe shopping experience.

Currently, we accept the payment methods listed above. We’re continuously exploring ways to enhance your shopping experience and may add additional payment options in the future.

Once your order is dispatched, you’ll receive tracking information via email. You can use this to monitor your package’s journey from our Nashville headquarters to your doorstep.

Orders can typically be modified or cancelled within 24 hours of placement. Please contact us immediately at [email protected] if you need to make changes to your order.

Our TV stands are designed with universal appeal and don’t require specific voltage considerations. For product dimensions and specifications, please refer to individual product pages or contact our customer service team.